The small print

Terms &
Conditions

The terms below govern couture commissions with Odette Gomes and branded apparel supplied by BBranded, both trading under Savio & Bosco (Pty) Ltd.

Odette Gomes Couture by Savio & Bosco (Pty) Ltd

A 70% deposit (excluding fabric) is required before any work begins. This confirms your order and allows us to begin sourcing fabric.
The full fabric cost is payable once the fabric is selected.
The remaining 30% balance is due before collection.
Deposits are non-refundable. Changes made after fabric selection may affect the final cost and timeline.
This quotation reflects the full and final price, no hidden costs.
Final garments may be photographed and used for portfolio or marketing purposes unless requested otherwise.
Collection is by appointment. Delivery can be arranged at an additional cost.
This quotation is valid for 7 (seven) days from the date issued, or the due date mentioned in the quotation.

1.1 “Seller” refers to Savio & Bosco (Pty) Ltd trading as BBranded.
1.2 “Client” refers to the person, firm or entity placing an order for goods or services.
1.3 “Goods” refers to garments, apparel, accessories or related products supplied by the Seller.
1.4 “Services” refers to branding consultancy, artwork creation, digitising, embroidery, printing, heat press, screen printing, DTF/DTG, and any other customisation services provided by the Seller.

2.1 All quotations are valid for 7 (seven) calendar days unless otherwise stated in writing.
2.2 Prices are exclusive of VAT unless expressly stated otherwise.
2.3 Branding and setup costs (including artwork preparation and digitising) are quoted separately based on project scope.
2.4 Discounts may apply to orders exceeding 50 units per style and remain at the discretion of the Seller.
2.5 Due to supplier price changes and currency volatility, pricing is subject to adjustment prior to receipt of payment.

3.1 Strictly Cash Before Production (CBP).
3.2 Production will only commence upon receipt of full cleared payment and written artwork approval.
3.3 Electronic payment is required for amounts exceeding R1,000 unless otherwise agreed in writing.
3.4 Cash deposits exceeding R1,000 are subject to a 1.5% handling fee.
3.5 Orders not paid within 5 (five) working days of invoicing may be cancelled without notice.

4.1 All artwork proofs must be approved in writing prior to production.
4.2 The Client is solely responsible for verifying spelling, dimensions, colours, positioning and garment selection before approval.
4.3 Once written approval is received, the Seller accepts no liability for errors contained in the approved artwork.
4.4 Minor colour variations may occur between digital mockups, samples and final production due to fabric composition, dye lots and printing processes. Such variations shall not constitute a defect.

5.1 The Client acknowledges that production overruns or underruns of up to 5% may occur due to manufacturing processes.
5.2 The final invoice may be adjusted accordingly.

6.1 Samples may be purchased and credited against a confirmed production order.
6.2 Samples must be returned within 10 (ten) working days in original condition and packaging with proof of purchase.
6.3 Damaged or worn samples will not be accepted.
6.4 Artwork, digitising, and setup costs are non-refundable if an order is not placed.

7.1 No returns or exchanges will be accepted on customised or branded goods once artwork has been approved.
7.2 No cash refunds are permitted on customised goods.
7.3 Cancellation after production has commenced will result in full charge of the order value.

8.1 Risk in the Goods passes to the Client upon collection or handover to a third-party courier.
8.2 The Seller is not liable for delays, damages or losses caused by couriers.
8.3 Delivery dates are estimates only and are not guaranteed.

9.1 All claims relating to defects, short delivery or incorrect goods must be submitted in writing within 7 (seven) days of receipt.
9.2 Claims do not entitle the Client to withhold payment.

10.1 The Seller shall not be liable for indirect, consequential or economic loss arising from the use of the Goods or Services.
10.2 The Seller’s total liability shall not exceed the value of the Goods supplied.
10.3 Suitability of Goods for any particular purpose remains the responsibility of the Client.

11.1 All concepts, mockups, layouts, and branding strategies developed by the Seller remain the intellectual property of the Seller until full payment has been received.
11.2 The Seller reserves the right to display completed work for marketing purposes unless otherwise agreed in writing.

12.1 These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Last updated 15 September 2026 · Questions? info@odettegomes.com